Helpline Therapist

Position Summary

Reporting to the Director of Helpline Services, the Helpline Therapist supports the National Helpline at the National Alliance for Eating Disorders. The Helpline Therapist answers incoming inquiries to provide support, information, and education to individuals, loved ones, and professionals, and to help connect them to eating disorder treatment nationwide when appropriate.

This position requires strong interpersonal skills and a positive attitude, the ability to assess situations thoughtfully and respond clinically and appropriately, the ability to work collaboratively as a member of a team, follow specific protocols and procedures, problem-solve, multitask, confidentially handle crisis situations, and identify community needs and resources as they relate to the referral program and services. Knowledge of computer systems, internet, and software applications is essential to this position.

This position is full time (40 hours per week) and remote. Helpline hours are Monday to Friday, 9:00am–7:00pm ET. Therapists are scheduled for shifts within these hours, and the Helpline Therapist’s shift will be dependent on the needs of the department.

Qualifications

Required

  • Master’s degree in a psychology-related field or dietetics field
  • Strong organizational skills, specific to creating and keeping deadlines
  • Strong interpersonal, oral, and written communication skills
  • Passion for mental health, advocacy, and eating disorders awareness
  • Strong computer skills including Microsoft Word, Excel, Vonage, Salesforce and general database management
  • Ability to work independently and as part of a team

Preferred

  • Mental health professional
  • Prior experience in the eating disorder field
  • License (PsyD, Ph.D., LMHC, LMFT, LCSW, LPC, RD/LDN).
  • The ability to communicate in English and Spanish

Salary & Benefits

The Alliance takes pride in offering a robust benefits package to its employees. Below is an overview of some of the offered benefits.

Salary Range:

$57,000 – $65,000

Benefits:

  • 18 PTO days
  • 8 paid holidays
  • 1 floating holiday to use at your discretion
  • Medical Health Insurance (Alliance covers 65% of monthly premium)
  • Access to Dental, Vision, other Ancillary Insurances
  • FSA
  • Employee Assistance Program
  • Comp Time
  • Flex Time
  • Jury and voting leave
  • Partially paid maternity/paternity leave

Apply

Please email your CV and a Cover Letter to Monica Alomia at malomia@allianceforeatingdisorders.com.